Privacy Policy

1. Information we collect

Information you provide directly

When you fill in a contact form, book a strategy call, or request a free audit, we collect information such as your name, email address, phone number, website URL, and any details you choose to include in your message.

Information collected automatically

When you visit our Site, we automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages. This information is collected via cookies and similar tracking technologies.

Cookies and tracking technologies

We use the following tracking tools on our Site:

• Google Analytics 4 (GA4) — to understand how visitors use our Site (pages visited, session duration, traffic sources). Data is anonymised where possible.
• Google Ads conversion tracking — to measure the effectiveness of our advertising campaigns and attribute enquiries to specific ads.
• Meta Pixel (Facebook/Instagram) — to measure ad performance and, where you have consented, to serve relevant ads on Meta platforms.
• Google Tag Manager (GTM) — a tag management system used to deploy the above tools. GTM itself does not collect personal data.

You can control cookies through your browser settings or opt out of interest-based advertising at optout.aboutads.info or youronlinechoices.com.

2. How we use your information

We use the information we collect to:

• Respond to your enquiries and provide the services you request
• Schedule and conduct free strategy calls
• Send you service-related communications (e.g. booking confirmations)
• Send you marketing emails where you have opted in — you can unsubscribe at any time
• Analyse Site usage to improve content, performance, and user experience
• Measure the performance of our advertising campaigns
• Comply with legal obligations

3. How we share your information

We do not sell your personal information. We may share your information with:

• Service providers — third-party tools we use to operate our business (e.g. Google, Meta, Calendly, our email platform). These providers process data on our behalf under appropriate agreements.
• Legal authorities — where required by law, court order, or to protect the rights and safety of SalesWaly or others.
• Business transfers — if SalesWaly is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your personal information becomes subject to a different privacy policy.

4. Data retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymise it.

5. Your rights

Depending on your location (including under the Australian Privacy Act 1988 and, where applicable, the GDPR), you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict how we process your information
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at hello@saleswaly.com. We will respond within 30 days.

6. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-party links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's privacy

Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: